About Ethan Cooper

Jerome is passionate about empowering businesses to build stronger, data-driven relationships with their customers. He champions product development that prioritizes usability, automation, and integration. Under his leadership, the team has scaled the CRM solution to support thousands of users worldwide. Jerome is also a frequent speaker on leadership, customer engagement, and tech-driven growth. When he's not driving innovation, he mentors young professionals entering the SaaS field.

Experience

Jerome Bell brings over 25 years of leadership experience to his role as Chief Officer. With a strong background in operational strategy and team development, he ensures the CRM platform delivers seamless performance and innovation. Before joining the SaaS industry, Jerome served in the U.S. Navy, where he led high-performance teams across global missions. His military discipline and strategic mindset directly influence the company’s customer-first culture.